top of page



Vouga Retreats complies with the obligations arising from the Data Protection Law and the Law on the processing of personal data and the protection of privacy in the electronic telecommunications sector. Our Privacy and Cookie Policy explains how we will treat any personal information you provide us when using this website and the services we make available through this means.


Data Collection and Registration

Vouga Retreats  is committed to protecting the privacy of its website users and, as such, only collects personal information from those who voluntarily provide it, and thus also only uses it for the purposes for which it was provided.

The personal data collected by Vouga Retreats  is processed automatically and is intended for the management of the customer's file, its services and its support requests. The collection and processing of personal data also has the purpose of using it for contacts by Vouga Retreats  for the purposes of:

  • Ensure the normal functioning of the contracted service, namely by providing data for its management and billing;

  • Communicate programmed interventions, report problems and/or other situations of relevance and/or impact on its services or support channels;

  • Promote the contractually required communication, using the stipulated route for this purpose (General Conditions for Service Provision);

  • Sending information of a general and publicity nature in relation to Vouga Retreats  and the services provided by it

The data provided is integrated into a database, and its processing is automated, organized and maintained directly by Vouga Retreats  in accordance with Law 67/98 of 26 October. Minors under the age of 18 must obtain authorization from their parents or guardians before accessing or providing personal data on the website.


Rectification or deletion of data provided

  • Provision of data and rectification

Under the terms of the applicable legislation, the user has the right to access and rectify his data, so Vouga Retreats  offers the customer permanent access to his data, thus enabling its rectification at all times.

  • Free provision of data and acceptance of this privacy policy

Any user may freely choose whether or not to provide their data.

Completing the customer form, contact form, quote request and newsletter subscription form is considered a voluntary indication of data and is understood as a declaration of acceptance by the customer of this privacy policy, as well as the treatment and storage of such data, by Vouga Retreats , for the commercial purposes for which they are intended.

Thus, Vouga Retreats  reserves the right to store and use the data provided by the customer until expressly stated requesting its deletion.


Data deletion

Although Vouga Retreats  does not undertake to store customer data after the deadlines for renewing its services have expired and/or after termination of the contract without express information about it, Vouga Retreats  will not be able to assess with certainty whether or not the customer intends to remain registered as a Vouga Retreats  customer.

If it is in the interest of the customer to no longer be contacted by Vouga Retreats  and that Vouga Retreats  no longer keeps their data, they must expressly request the deletion of their data from our databases.

For questions related to the processing of your personal data, you may contact Vouga Retreats  through the following means:

  • Phone +351 933 167 371

  • Registered letter : Vouga Retreats , Avenida Principal 110, Casa do Cabeço, 3750-581, Alombada

  • Email: 

Security and use of your information

Vouga Retreats  undertakes not to sell or rent or transmit, or under any other title, any personal data sent by users of our website to third parties, without prejudice to doing so with the user's authorization or when legally required. Vouga Retreats  ensures that, as far as is required and feasible, appropriate technical measures have been adopted and organized to protect personal data against accidental or illicit, unauthorized destruction, alteration and/or dissemination of personal data.

Any attempt to violate the database of this website will be subject to criminal action and criminal complaint, as provided for in Portuguese legislation regarding databases and may imply civil and criminal liability.


Preservation of personal information

After collecting individualized personal information voluntarily transmitted by the user, Vouga Retreats  will preserve and maintain it for the period necessary for the purpose of its treatment, until instructions to the contrary, or until the law requires its deletion.

Keeping this information allows Vouga Retreats  to continue providing personalized services without interruption, unless expressly opposed by the User.

Despite this, Vouga Retreats  is not obliged to store customer data after the deadlines for renewing all its services have expired, without payment.


responsible entity

The entity responsible for processing the Database is  Chantal Kwantes-Mol , with headquarters at Avenida Principal 110, Casa do Cabeço, 3750-581, Alombada, with tax identification number 515 493 236 and any interested party may contact through the following contacts:

  • Phone : +351 933 167 371

  • Address : Vouga Retreats , Avenida Principal 110, Casa do Cabeço, 3750-581, Alombada

  • Email: By using this website, the user agrees to the collection and use of their information as set out in this Cookie Policy.

  • Black Instagram Icon
bottom of page